For logistical reasons, some items within the same order may be shipped separately, which means you may receive your products in multiple packages. To ensure accurate and timely delivery, please double-check and enter your shipping address correctly during checkout.
Please note that we are not responsible for lost packages resulting from an incomplete or incorrect address provided by the customer. It is important that you verify your shipping information to avoid delivery issues. During checkout, you have the option to choose a shipping method, including the free shipping option, which means the product is shipped from a supplier located outside the country.
Our standard order processing time is 2-5 business days after placement. Following the processing period, the estimated delivery time is 5-10 business days. These are estimated delivery times, and we do not guarantee specific delivery dates.
Once your order has been processed, we will generate a tracking number and send it to you via a shipment confirmation email. If you have not received your tracking number within 5 business days, please notify us by email at info@clipiashop.online and include your order number.
We strive to deliver your orders as quickly as possible, but unforeseen circumstances may cause delays, such as public or national holidays, natural disasters, air and ground transportation strikes, or other events beyond our control. If your delivery exceeds 45 business days, we offer a full refund to ensure your satisfaction.
You can rest assured that we are dedicated to meeting or exceeding your delivery expectations. Our team will always do its best to deliver your products on or before the estimated delivery date.
If you have any questions or concerns regarding our shipping process, please feel free to contact us at info@clipiashop.online.